OUR COMMITMENT REGARDING SERVICES
At Radiant Medical (Pvt) Ltd we know that the performance of our service and support organization is as important to our customers are the performance of our products. We know that our customers expect prompt, highly competent service delivery and support every time so that patient care flows efficiently and effectively. As your value clinical partner, these goal are our goal as well as and can count on us to there when you need us. We listen to you, are proactive in our solutions and react quickly to resolve issues..
SUPPORT SERVICES
Radiant Medical (Pvt) Ltd is dedicated to provide after sales services to our customers well beyond the initial point of sale. Our technical service team provides support by phone, email or, if service is needed, our certified service team will visit your premises and repair your device in a timely manner.
Radiant offers a range of preventative maintenance agreement (with discount on spare parts) to give users the reassurance that their equipment is regularly serviced like:
• 24X7 support services for our installed equipment.
• Fault diagnosis and remedies.
• Periodic preventive maintenance of the equipment.